Cambodia Investment Review
ACLEDA Bank is honored to receive the Gold Level Certification for Client Protection from MFR Global Rating Agency — the highest recognition of our commitment to ethical and responsible banking.
🌟 This remarkable achievement confirms that ACLEDA Bank fully complies (100%) with the Universal Standards for Social Performance Management, covering all key principles of client protection:
✅ Appropriate Product Design & Delivery
✅ Prevention of Over-Indebtedness
✅ Transparency
✅ Responsible Pricing
✅ Fair & Respectful Treatment of Clients
✅ Privacy of Client Data
✅ Mechanisms for Complaint Resolution
✅ Strong Governance & HR Practices
In addition, ACLEDA Bank proudly maintains internationally recognized security standards, including PCI-DSS, ISO/IEC 27001:2022, and ISO/IEC 27701:2019, ensuring the highest level of data security, cybersecurity, and privacy protection for all our clients.
This milestone reflects our unwavering mission to promote trust, transparency, and client well-being through responsible financial services.
🔗 MFR (MicroFinanza Rating) is a global rating agency, providing assessments, data and technical expertise for the sustainable finance industry. Learn more about MFR: mf-rating.com
