Cambodia Investment Review

Malaysian Healthcare Travel Council Broadens Opportunities for Cambodian Patients

Malaysian Healthcare Travel Council Broadens Opportunities for Cambodian Patients

Cambodia Investment Review

Aimed at expanding medical care alliances and extending health treatment options for Cambodian patients traveling overseas, the Malaysia Healthcare Travel Council (MHTC) has launched “MHConnect”. This groundbreaking consolidation platform seeks to herald fresh collaborations with crucial players in the Cambodian landscape, including corporate bodies, healthcare institutions, travel agencies, and health facilitators. The significant announcement was graced and authenticated by H.E. Datuk Eldeen Husaini Mohd Hashim, the Malaysian Ambassador to the Kingdom of Cambodia.

Over the previous ten years, Malaysia has been the preferred healthcare choice for more than 10 million global patients, establishing its reputation through superior healthcare practices, accessibility to medical amenities, and affordable treatments. Cambodian patients have significantly contributed to this influx, opting for Malaysian healthcare services particularly in fields such as oncology, obstetrics and gynecology, fertility treatments, gastroenterology, and cardiology.

H.E. Datuk Eldeen Husaini Mohd Hashim, the Malaysian Ambassador to the Kingdom of Cambodia.

At the unveiling of MHConnect, Farizal B. Jaafar, Acting Chief Executive Officer of MHTC, affirmed Malaysia Healthcare’s commitment to catering to Cambodian patients. “Malaysia Healthcare is honored to be Cambodia’s capable and trusted partner abroad, working in synergy to complement the country’s healthcare services and offerings. We are steadfast in our commitment to delivering world-class care and seek collaborations to expand our healthcare services, ensuring the best healthcare travel experience for all Cambodian travelers,” Farizal stated.

MHConnect also presented opportunities for five of MHTC’s participating member hospitals:

  • Institut Jantung Negara (National Heart Institute)
  • KPJ Healthcare Berhad
  • Mahkota Medical Centre
  • Subang Jaya Medical Centre
  • Sunway Medical Centre

These distinguished hospitals have recently been recognized as Newsweek’s Best Specialized Hospitals in Asia Pacific 2023 in various medical disciplines, including cardiology, oncology, and neurology. They aim to engage with potential healthcare facilitators and strengthen ties with strategic partners in Cambodia.

Key collaborations were announced during the event, including financial institutions like CB General Insurance, GC Life Insurance, and Maybank Cambodia, offering discounts and promotion campaigns for Cambodian healthcare travelers. Additionally, a partnership with Central Hospital and RK Premier Hospital, two leading private hospitals in Cambodia, promises stronger patient referrals and knowledge exchange programs.

Farizal B. Jaafar, Acting Chief Executive Officer of MHTC.

The launch event also witnessed the exchange of Memorandums of Understanding (MoU) between Malaysia’s leading private healthcare providers and healthcare facilitators in Cambodia, these include:

  • Mahkota Medical Centre with Star Asia Travel & Tours and RK Premier Hospital
  • Subang Jaya Medical Centre with Central Hospital and RK Premier Hospital
  • Sunway Medical Centre with Great Angkor Tours, Sky King, and Intercare Medical Centre

“We firmly believe that by forging robust partnerships, we can foster productive relationships among all parties involved and enhance the patient experience collaboratively. We are immensely grateful to all our strategic partners and stakeholders who have joined us in this remarkable endeavour. Let us seize the immense opportunities before us and work hand in hand to create a brighter future for healthcare travellers from Cambodia and beyond,” Jaafar commented during the event.

Specific focus on commitment to Cambodian patients

Following the launch, Cambodia Investment Review explored deeper insights into the unique contributions of KPJ Healthcare Berhad, Institut Jantung Negara (IJN), and Sunway Medical Centre towards the Malaysian healthcare sector, with a specific focus on their commitment to Cambodian patients.

KPJ Healthcare Berhad, one of the top healthcare providers in Malaysia, has consistently prioritized patient care and outcomes. Senior Executive Marketing, Mr. Chris Gan, shed more light on their efforts, “We have an extensive track record in healthcare, and our steadfast commitment is to ensure all patients receive quality care.”

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In the interview, he expanded on how their international patient service is designed to manage all concerns of overseas patients: “Our dedicated team takes care of everything, from offering a second opinion, cost estimations, translator services, to dealing with insurance arrangements. In our view, each patient’s journey should be stress-free, and their focus should solely be on their health and recovery.”

Farizal B. Jaafar, Acting Chief Executive Officer of MHTC and Harrison White of CIR Media.

The hospital’s proactive investment in creating a robust healthcare workforce was also highlighted. “KPJ Healthcare has produced over 12,000 medical personnel from various specialties through our Nursing University. We believe that cultivating a well-trained and passionate medical workforce is crucial to delivering top-tier healthcare,” Chris added.

Institut Jantung Negara (IJN), internationally recognized for its cardiovascular and thoracic care, also participated in the interview. IJN’s approach is deeply patient-centric, which was echoed by their Assistant Manager Marketing, Ms. Zeenat Aman bt Elam Din. “At IJN, the patient is at the heart of everything we do. From the point of diagnosis to recovery, we ensure that patients and their families are well-informed and comfortable throughout their medical journey,” she said.

Zeenat also pointed out the importance of their cutting-edge technology and research: “In our quest for excellence, we continue to invest in technology and research to provide the most comprehensive and advanced treatment options available. Our global collaborations with leading medical research institutions enable us to bring the latest advances in cardiovascular care to our patients.”

Comprehensive care, from wellness to recovery

Sunway Medical Centre (SMC), known for setting new benchmarks in Malaysia’s healthcare sector, highlighted its mission to offer comprehensive care, from wellness to recovery. Assistant Director of International Business Development, Mr. Faith Tang, emphasized the centre’s commitment to innovation and holistic patient care.

Malaysia’s largest private tertiary hospital with quaternary service is strategically located next to Sunway Lagoon, Sunway Mall, Sunway Hotels, Sunway University, with 724 beds, 28 centres of excellence, more than 60 specialities and with more than 300 consultants, Sunway Medical Centre provides comprehensive offerings to health tourists and serve international patients from more than 170 countries.

As a quaternary hospital, SMC is renowned in cancer care, hematology, targeted radionuclide therapy, robotic-assisted surgery, bone marrow transplant, kidney transplant, pediatric cardiac surgery, orthopaedics, gastroenterology and hepatology, neurology and neurosurgery, cardiac and vascular, women and children services and more.

“Our vision goes beyond treating ailments; we aim to create a complete ecosystem where we provide care that begins from wellness and extends to recovery. Our multidisciplinary team ensures that all aspects of patient health are considered and managed effectively,” Faith shared.

Malaysia Healthcare Travel Council (MHTC) launch “MHConnect” ay Regency Hyatt Phnom Penh on July 7, 2023.

Talking about their quest for innovation, she continued, “SMC has always strived to be at the forefront of medical advancements. We were the first in the region to introduce various technological breakthroughs, and our commitment to innovation remains as strong as ever. Our patients can rest assured that they will have access to the best and latest treatments available.”

Malaysia Healthcare’s dynamic approach towards enhancing international healthcare travel, marked by the launch of MHConnect, promises to offer an enriched healthcare experience to Cambodian patients seeking treatments abroad. With their firm commitment to quality healthcare, these initiatives aim to redefine standards and ensure a truly exceptional patient journey.

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